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Video Feedback

Expert plan coaches can send and receive video messages with timestamped coaching cues.

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How It Works

1. Open a conversation in Dashboard > Messages
2. Click the video upload button
3. Select a video file from your device
4. The video is uploaded and processed by Mux
5. Once ready, it appears in the chat with a video player

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Timestamped Annotations

Add coaching cues to specific moments in a video:

1. Play the video to the moment you want to annotate
2. Click Add Annotation
3. Type your coaching cue (e.g., “Knees are caving — focus on pushing them out”)
4. The annotation is saved at the current timestamp

Athletes can click on annotations to jump to that exact moment in the video.

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Video Specs

• Max upload size — depends on your connection (Mux handles large files)
• Supported formats — MP4, MOV, WebM, and most common video formats
• Processing time — typically 30-60 seconds after upload
• Playback — adaptive streaming (adjusts quality to the viewer’s connection)

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Auto-Transcription & Chapters

All video feedback is automatically transcribed with timestamped segments. AI-generated chapters help navigate longer videos. See Video Transcription & Chapters for details.

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File Limits

• Max upload size — 200MB per video
• Supported formats — MP4, MOV, WebM
• Unsupported formats — a clear error message is shown if you select an unsupported file type or exceed the size limit

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Use Cases

• Form checks on compound lifts
• Technique coaching for Olympic lifts
• Movement assessments
• Progress comparison (athlete sends videos over time)