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Messaging

Pro and Expert coaches can message athletes directly within IronCoaching. Use messaging to send coaching cues, check in on training progress, provide form feedback, and keep athletes accountable between sessions — all without leaving the platform.
Messaging interface with open conversation and video upload button

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Getting Started

  1. Go to Dashboard > Messages
  2. Select a client from your conversation list
  3. Start typing — messages are delivered in real-time
New conversations are created automatically when you add an athlete to your client list. You do not need to set up anything separately.

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Features

  • Real-time delivery — messages appear instantly via WebSocket connection, so conversations feel natural and responsive
  • Unread indicators — a badge on the sidebar shows your unread message count so you never miss a client question
  • Per-client threads — each athlete has their own dedicated conversation thread, keeping coaching communication organized
  • Text messages — send coaching cues, technique reminders, weekly check-in prompts, and motivational feedback

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How Coaches Use Messaging

Messaging works best when integrated into your coaching workflow. Common patterns include:
  • Weekly check-ins — ask athletes how their training week went and adjust programming based on their feedback
  • Form cues — send quick text reminders before key sessions (e.g., “Focus on bracing at the bottom of the squat today”)
  • Program updates — let athletes know when you have updated their program or assigned a new training block
  • Accountability — follow up with athletes who have missed sessions or logged fewer workouts than expected

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Video Messages (Expert)

Expert plan coaches can also send video messages for more detailed feedback:
  • Upload a video directly in the chat
  • Videos are processed by Mux for smooth, high-quality playback on any device
  • Add timestamped annotations to highlight specific moments in the video
Video messages are ideal for form reviews, technique breakdowns, and personalized coaching that goes beyond text. See Video Feedback for more details.

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Notifications

Athletes receive messages in their IronLedger app and see a notification badge when new messages arrive. Coaches see unread counts in the IronCoaching sidebar. This ensures both sides stay in sync without needing to check manually.
Messaging requires Pro plan or higher. Basic plan coaches can upgrade from Dashboard > Settings to unlock messaging.